Accessibility Statement

Serenity Massage and Wellness Spa

513 New Bridge Street, Suite 700
Jacksonville, NC 28540
Phone: (910) 650-0066

At Serenity Massage and Wellness Spa, we are committed to ensuring that our services and facilities are accessible to all individuals, including those with disabilities. We strive to provide an inclusive and welcoming experience for every client.

Physical Accessibility:
Our spa location at 513 New Bridge Street, Suite 700, Jacksonville NC, is designed with accessibility in mind:

An accessible entrance is available at street level.
Our facility is equipped with wide doorways and hallways to accommodate mobility devices such as wheelchairs and walkers.
Accessible restroom facilities are available on-site.

Communication:
We are committed to effective communication with all clients. If you require assistance or have specific accessibility needs (such as help completing intake forms, interpreting materials, or support during your massage session), please contact us in advance at (910) 650-0066 or inform our staff upon arrival.

Website Accessibility:
We strive to ensure that our website is accessible and usable for individuals of all abilities. We follow recognized best practices and standards and are continuously working to improve accessibility. If you encounter any accessibility barriers on our website, please contact us at (910) 650-0066 or by email (if applicable), so we can address your concerns promptly.

Ongoing Efforts:
We are dedicated to maintaining accessibility in both our physical location and online presence. We welcome feedback and suggestions to enhance accessibility for all clients.

Thank you for choosing Serenity Massage and Wellness Spa. We look forward to providing you with exceptional care and service.